MetaQuotes Software Corp. Mobile Applications Privacy Policy

Here you can familiarize yourself with our Privacy Policy regarding the personal information you provide via the mobile applications of MetaQuotes Software Corp. We are committed to safeguarding your personal data and information that you entrust to us via the Internet while using our mobile applications, including MetaTrader 4 and MetaTrader 5 for iOS or Android platforms.

If you install and use our mobile applications, we will collect information about you. This Privacy Policy contains information on how the data collected by our applications and websites are used, as well as where you can apply for further help if you have questions or doubts.

Your use of our mobile application indicates that you accept and agree with this Privacy Policy and the terms of processing of your personal information specified herein. If you do not accept this Privacy Policy, you must not download or use this mobile application.

The use of the corresponding mobile application is subject to the terms and conditions of the applicable End User License Agreement, which can be found at the appropriate link available in the application or on the company's website at www.metaquotes.net.

The use of mobile applications without accepting the terms of this Privacy Policy and the applicable End User License Agreement is not possible.

If you access the application using a third-party website, this third party may also collect information about you. In this case, before installing and using the application, you should read the terms of use and privacy policy of the appropriate software and website, to find out how the collected information will be used.


1. Links to Other Websites

This Privacy Policy only applies to information collected by our mobile applications. The applications may contain links to other websites which are not owned or controlled by us. We are not responsible for the privacy practices of such other websites. You should always be aware of this when you click on a link from within the application and we encourage you to read the privacy statements of each website you visit which collects personal information.


2. Protection of Personal Information

Collection of Personal Information. We collect your personal information, including information that you provide when you register in the mobile application or register in additional MQL5.Community services that can be accessed from the mobile application and that are available on the www.mql5.com website. "Personal information" means any data that can be used to uniquely identify a person, such as name, email address, phone number or credit card information.

Mobile applications can connect to trade servers of financial companies, and the user must enter into appropriate agreements with such companies. Applications may transmit to such financial companies the user's personal and payment information necessary for the application to operate or for the financial company to provide appropriate services.

If you sign up or login to the application using your social network account (if such an option is available in the app), information contained in your profile, including but not limited to: name, photograph or another image used as your avatar, your ID number in this social network, email address, language, and other information become available to us, and can be processed by us or our partners in accordance with this Privacy Policy. If you use a social network application in connection with our mobile applications or MQL5.Community services, information about you (including, but not limited to your name, login, nickname) may be available to the appropriate social network through such an application. Please read all the agreements and privacy policies of the social network that you use.

Use of Personal Information. We use personal information provided to us electronically via our mobile applications to, inter alia, register users, administer and improve our applications and associated services, to analyze the application use statistics and policy, as well as for other purposes approved by you. We also use your personal information to communicate with you in other ways. For example, if you contact us via the application, we may use your personal information to respond. We may also use personal information to advise you of any material changes to this Privacy Policy.

From time to time, we may offer optional questionnaires and surveys to our users which we use to obtain additional information. Participation in such surveys and subscription lists is completely voluntary so the user has a choice whether or not to disclose any requested information. In addition to other purposes set out in this Privacy Policy, contact details collected in connection with surveys and questionnaires are used to mail you questionnaire and survey reports, as well as to monitor or improve the effectiveness of, and user satisfaction with, our applications.

Disclosure of Personal Information. We hire other companies or work in association with companies that provide services on our behalf, such as handling the processing and delivery of information, publication of information in this application, delivery of content and services provided by this application and MQL5.Community services, or performing statistical analysis on the use of the application and the aforementioned services. We may disclose personal information to those service providers in order to permit the efficient delivery of their services but they will be permitted to obtain only the personal information necessary to deliver their services. They are obliged to maintain the confidentiality of the information and use it consistent with this Privacy Policy and are prohibited from using it for any other purpose.

It may be necessary to disclose your personal information by law, legal process, litigation and/or public and governmental authorities. We may also disclose personal information about you for other purposes, including cases when we deem it necessary and appropriate  to protect our rights, property, or personal security of users of our applications or MQL5.Community services or the general public, to enforce the Terms of Use or other agreements of our applications or websites, to investigate or take actions against illegal or suspected illegal activities.

We may disclose the content of communications, messages and emails but we will not post or publish any personal information, and such information will not be shared with any third-party service providers without your consent, except as specified in this Privacy Policy. We will not sell, rent or lease our mailing lists to any third parties for their marketing purposes.

Access to Personal Information. If you decide that you do not wish us to hold or use your Personal Information for any purpose, you can stop using the appropriate mobile application and delete the application from your mobile device.

Children's Privacy. We recognize the importance of protecting the information about children. Our applications are directed to the general public and we do not knowingly collect any personal information from children under the age of 13 (or an appropriate minimum age set by the law of the corresponding country). If we become aware that we have inadvertently received personal information from a visitor under the age of 13 (or an appropriate minimum age set by the law of the corresponding country), we will delete such information from our records.


3. Non-Personal Information Policy

Our Non-Personal Information Practices. We may collect non-personal information about your use of our mobile application, visits to our website or use of MQL5.Community services, including pages you have viewed, links you have clicked, as well as other actions related to your use of our applications or services. We may also collect certain technical information about your mobile device, such as your IP address, the type and model of your device, the user-defined device name, the type and version of the operating system, information about your time zone and geo-location, as well as device language and localization information.

Aggregate Data. We may combine personal information we collect from you with personal information provided by other users, in a non-identifiable format, thus creating aggregate data. We plan to analyze aggregate data mainly to identify group trends. We do not link aggregate user data with personal information and aggregate data can therefore not be used to contact or identify you. We will use user names instead of actual names when creating and analyzing aggregate data. For statistical purposes and tracking group trends, anonymous aggregate data may be shared with other companies with which we have relationships.


4. Security

We take commercially reasonable steps to protect your personal data. These steps include the processes and procedures aimed at reducing the risk of disclosure or unauthorized access to your data. Nonetheless, we cannot guarantee that misuse of your personal information by infringers will not occur. Keep the passwords of your accounts in a safe place, and do not disclose your account details to any third party. If you become aware of any unauthorized use of your password or any other breach of security, please contact us immediately.

Forums, chats, and other areas of the community of users of our applications, that are available through our websites and applications, are public and visible to other users. You are solely responsible for the information you share or submit in these instances. We are not responsible for the security and protection of information disclosed by you in such instances.


5. Changes to This Privacy Policy.

We reserve the right to occasionally revise this Privacy Policy in part or in full. We encourage you to check our Privacy Policy from time to time to keep yourselves updated with the measures we take to protect your personal information. To view the latest version of our Privacy Policy, click on the <Privacy Policy> link at the following address: https://www.metaquotes.net/policies/mobile. In case of such revisions, the new revised version of the Privacy Policy shall become effective on the date of its publication, unless otherwise is provided by the revised version of the Privacy Policy. By continuing to use the application after those changes become effective, you agree to be bound by the revised Privacy Policy.


6. Contact Us

If you have questions about this Privacy Policy or the way information about you is processed or used in connection with the use of our mobile applications, please contact us by email at support@metaquotes.net. Your request must include your name and other information needed to process your request.